Terms of Service & Privacy Policy

Commitment to your privacy

This site is owned and operated by Luxury Staycations. Your privacy on the Internet is of the utmost importance to us. At Luxury Staycations, we want to make your experience online satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Information Luxury Staycations gathers and tracks

Luxury Staycations gathers information about users:

1. Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters.

2. Information Luxury Staycations gathers through aggregated tracking information derived mainly by tallying page views throughout the website. This information allows us to better tailor our content to users' needs. Under no circumstances does Luxury Staycations divulge any information about an individual user to a third party.

We offer the following free service, which requires some type of voluntary submission of personal information by users:

electronic newsletters policy

We will offer a free electronic newsletter (‘The Lux List’) to users. Luxury Staycations gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter.

Usage tracking

Luxury Staycations tracks user traffic patterns throughout the website. However, we do not correlate this information with data about individual users. Luxury Staycations does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

cookies

To comply with EU legislation that was introduced in May 2012, this section documents how this website might collect information as you browse and use it to provide a tailored service to improve your online experience.

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Luxury Staycations uses cookies to track user traffic patterns (as described above).

You do not need to have cookies turned on to use this site. You can set your browser not to accept cookies, but if you do, you may not be able to take advantage of the personalised features.

children

Consistent with the Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Use of information

Luxury Staycations uses any information voluntarily given by our users to enhance their experience in our sites, whether to provide interactive or personalised elements on the sites or to better prepare future content based on the interests of our users.

As stated above, we use information that users voluntarily provide in order to send out electronic newsletters. We send out newsletters to subscribers on a regular schedule.. Luxury Staycations never shares newsletter mailing lists with any third parties.

We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered into search engines as one of many measures of what interests our users. But we don't track which terms a particular user enters.

Sharing of the information

Luxury Staycations uses the above-described information to tailor our content to suit your needs. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public. Whilst bookings occur on third party sites, the only information passed to the third party booking site is the fact that the user has been referred by Luxury Staycations.

Security

Luxury Staycations operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information provided by our customers.

Opt-out policy

We give users options wherever necessary and practical. Such choices include opting not to register to receive our electronic newsletters.

Your consent

By using this site, you consent to the collection and use of this information by Luxury Staycations If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

disclaimer

Luxury Staycations markets luxury holiday properties on behalf of booking partners. Properties are selected for promotion based on our definition of what we believe to be ‘luxury’ however our definition of ‘luxury’ may not match the definition of our customers and we are not able to personally vet every property promoted. Luxury Staycations does not accept responsibility of properties advertised matching your exact holiday requirement. Please ensure you have fully understood the property details and booking conditions of the booking partner before completing your holiday booking.

Luxury Staycations uses affiliate links to monetize our content. By clicking to book a property via this website we may earn a commission. This does not affect the price you pay.

contact us

If you have any questions regarding these terms and privacy policy please contact us.